Shipping & Delivery

Last EditTime: Mar. 7 2021

1. Shipping Method:

U.S. (United States): Fedex、USPS、UPS.

U.K. (United Kingdom): Yodel、Hermes、Royal Mail.

F.R(France): GLS、LAPOSTE、FRC.

2. Shipping Fee:

$5 for order < $30, Free Shipping for order >= $30. Coupon Code: freeshipping

3. Handling Time: 1-4 days for U.S. 1-2 business days for U.K. and F.R.

4. Arrival Time:

Note: Affected by Covid-19, there will be some delay on the delivery.

4.1. Delivery Area – U.S. (United States)

4.1.1. U.S. Warehouse

New Jersey: 185,000 m2
Los Angeles:  120,000 m2
Atlanta:  55,000 m2

4.1.2. U.S. Delivery Time

Standard Shipping:  5-7  working days for reference
Economy Shipping:  3-10 working days for reference
Expedited Shipping: 4-7 working days for reference

The American platform standard logistics products support FedEx, UPS, USPS, and other logistics solutions. HotPetToy.com will automatically match the best delivery logistics according to factors such as the sales platform, product size, and weight.

4.1.3. Overseas territories in the U.S.

Overseas territories are excluded. Delivery to the following states is not supported: PR, HI, VI, AE, AP, AK, GU, AS, MP

PUERTO RICO (PR) Puerto Rico
HAWAII (HI) Hawaii
VIRGIN ISLANDS (VI) Virgin Islands
ALASKA (AK) Alaska
GUAM GU (GU) Guam
AMERICAN SAMOA (AS) American Samoa
NORTHERN MARIANA ISLANDS (MP) the Northern Mariana Islands

4.2. Delivery area – U.K. (United Kingdom)

4.2.1. U.K. Warehouse

Birmingham Warehouse: 56,000 m2

4.2.2. U.K. Delivery Time

Standard Shiping: 2-8 days for reference

The platform standard logistics products support Yodel, Hermes, Royal Mail, and other logistics solutions. HotPetToy.com will automatically match the best delivery logistics according to factors such as the sales platform and product size and weight.

4.3.3. Overseas territories in the U.K.

Overseas territories are excluded. Delivery in the following states is not supported:

Yodel Overseas territory zip code:

AB10-16, AB21-25, AB30-35, AB39, AB41-43, AB51-53, AB36-38, AB44-45, AB54-56;

BT1-9, BT10-44, BT45-49, BT51-58, BT60-61, BT62-67, BT68-82, BT92-94;

DD6-11;

EH35-40, EH42-46;

FK14, FK18-19, FK20, FK21;

HS1-9;

All IM;

IV1-3, IV4-11, IV12, IV13-28, IV30, IV31-32, IV36, IV40, IV41-49, IV51, IV52-54, IV55-56, IV63;

KA27-28;

KW1-13, KW14, KW15-17;

KY9-10, KY14-16;

PA20-33, PA34, PA35-38, PA41-48, PA49, PA60-61, PA62-72, PA73, PA74-75, PA76-78, PA80;

PH6-16, PH17-19, PH20-26, PH30-39, PH40-41, PH42-44, PH49, PH50;

PO30-41;

TD1-8, TD10-14;

TR21-25;

ZE1-3.

Hermes Overseas territory zip code:

Highlands&Island\Channel Islands\Northern Ireland(BT)\BFPO\Isle of Man(IM)

And areas with the following prefixes in the zip code: “GY”, “JE”, “ZE”, “BT”, “BF”, “IM”, “HS”.

4.3. Delivery Area – F.R. (France)

4.3.1. U.S. Warehouse

Pairs: 15,000 m2

4.3.2. F.R. Delivery Time

Standard Shipping:  1-3  working days for reference
Standard International:  1-7 working days for reference
Economy International: 5-10 working days for reference

The American platform standard logistics products support GLS、LAPOSTE、FRC, and other logistics solutions. HotPetToy.com will automatically match the best delivery logistics according to factors such as the sales platform, product size, and weight.

4.3.3. Overseas territories in the F.R.

Overseas territories are excluded. Delivery to the following states is not supported:

Corsica
French Islands
Mountainous areas